Hadley & Ottaway Ltd

Hadley & Ottaway has moved homes and offices since 1928, its website says, when Jack and Herbert started with a single van around Norwich. The family-owned firm now names a team of 30 staff, including 20 drivers, working across East Anglia. Domestic and business moves, single items, packing, storage and overseas moves are listed.

About Hadley & Ottaway Ltd

Hadley & Ottaway Ltd is a family-owned removals business based in Watton, founded in 1928 by Jack Hadley and Herbert Ottaway. The company moves households and offices across Norfolk, Suffolk and Cambridge, and also offers overseas removals and secure storage. Services listed are home removals, corporate removals, packing for fragile items, and storage of complete home contents or single items in wooden storage containers within purpose-built warehousing.

The business covers Watton, Norwich, Cambridge, Bishop's Stortford, Bury St Edmunds, Downham Market, Kings Lynn and Saffron Walden. Hadley & Ottaway operates eleven vehicles and employs a team of 30 staff, including 20 drivers. A management buy-out in 2004 led to relocation to purpose-built premises in Norfolk. The business stores plants and pots in plastic bins and arranges for senior staff to drive customers' cars to their new home. Recycled materials are used wherever possible, and used packaging is sent for recycling.

Estimators visit to discuss removal and storage options and provide a quote. The business holds 24-hour security and CCTV at its storage site. Hadley & Ottaway was voted Which? Trader of the Month for March 2025 and October 2026. Many staff members have worked with the company for years.

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